Our team is experienced in managing condominium complexes of all sizes. We handle everything from maintenance and repairs to governance matters and financial reporting. Below is a list of services we offer our clients.
· Monthly Financial Statements: Preparation of detailed monthly financial statements, including balance sheets and income statements as well as regular analysis and reporting on budget variances to identify and address discrepancies.
· Accounts Receivable Management: Efficient collection processes to ensure timely receipt of condo fees and other payments such as chargebacks. Proactive follow-up on overdue accounts, including sending reminders and coordinating with legal services if necessary.
· Accounts Payable Management: Accurate and timely processing of vendor invoices including matching the invoices with maintenance requests (work orders) to ensure invoice matches the scope of work provided.
· Budget Preparation: Development of annual budgets in collaboration with the condo board to ensure all financial needs are met.
· Reserve Fund Management: Assistance in conducting reserve fund studies to ensure adequate long-term funding for major repairs and replacements. Strategic allocation of reserve funds to ensure the financial stability of the condo corporation.
· Audit Coordination: Acting as the primary contact with auditors, ensuring all necessary information is provided for them to complete timely and accurate audits.
In-House Maintenance Request
· We proactively generate in-house work orders to track major repairs or replacements undertaken by owners, ensuring transparency and accountability in property maintenance.
· Our team assists owners in ensuring that contracted work meets established criteria and standards, guaranteeing the quality and integrity of maintenance efforts.
Ongoing Maintenance List:
· Our sophisticated system generates and maintains an ongoing maintenance list, documenting all completed maintenance tasks by the Property, Corporation and/or by unit.
· This comprehensive record provides valuable insights into the status of certification information and the overall history of repairs acknowledged, enhancing transparency and accountability.
Integration of Visual Documentation:
· In certain cases, we supplement work order requests with accumulated pictures to assist contractors in locating the point of origin for maintenance requirements.
· This integration of visual documentation minimizes the time needed for searching and predicting the area of maintenance, expediting the resolution process and reducing disruptions for residents.
Facilitating Communication
· Implementing regular communication channels such as newsletters, email updates, and community forums to keep residents informed about important events, announcements, and property updates.
· Providing multiple communication channels for residents to voice their concerns or feedback, such as a dedicated email address, online portal, or suggestion box.
· Ensuring prompt responses to resident inquiries and concerns to demonstrate attentiveness and responsiveness.
Community Engagement:
· Organizing community-building events and activities such as social gatherings, holiday celebrations, and recreational events to encourage interaction and camaraderie among residents.
· Establishing resident committees or volunteer groups focused on specific interests or community initiatives, such as landscaping, sustainability, or social activities.
· Encouraging resident participation in community initiatives and decision-making processes to foster a sense of ownership and belonging.
Addressing Resident Concerns:
· Implementing a transparent and efficient process for addressing resident concerns, including establishing clear channels for reporting issues and tracking their resolution.
· Providing residents with access to resources and support to address common concerns such as noise complaints, maintenance issues, or neighbor disputes.
· Offering mediation services or conflict resolution workshops to help residents resolve disputes amicably and maintain a harmonious living environment.
By prioritizing community engagement and communication, your management team can contribute to a vibrant and cohesive condominium community where residents feel valued, informed, and connected.
· Coordinating regular general meetings to update residents on property-related matters, discuss community issues, and gather feedback from residents.
· Facilitating board meetings to enable effective decision-making and governance, ensuring that meeting agendas are well-prepared and circulated in advance.
· Providing residents with opportunities to participate in meetings, either in person or virtually, to promote transparency and inclusivity in decision-making processes.
· We take pride in ensuring the deadlines have been met as per the governing bodies CMRAO and CAO outlining the deadlines for Periodic Information Certifications and other mandatory governing regulated documents
· Periodic Information Certificates: We take pride in ensuring that all Periodic Information Certifications, including the filing of financial statements and other mandatory documents, are completed accurately and submitted on time as required by the CMRAO and CAO regulations.
· Comprehensive Understanding: Our team maintains a comprehensive understanding of the regulatory requirements imposed by CMRAO and CAO, including deadlines for various certifications and documents. This knowledge allows us to proactively plan and execute tasks to ensure compliance.
· Timely Communications: We prioritize timely communication with board members and stakeholders to provide updates on upcoming deadlines, requirements, and any necessary actions to ensure compliance. Our proactive approach enables us to address potential issues or challenges well in advance.
· Documentation Management: With our sophisticated documentation management system, we securely store and organize all regulatory documents, making them readily accessible for review, verification, and submission as required.
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